At The Aurora Spark, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit AuroraSparkTT.com, place an order, or interact with our services. 

Effective Date: September 1st 2026

We may collect the following information:
Name, Email address, Phone number, Shipping and billing address, Payment information (processed securely through our payment providers), Order history, Custom artwork, logos, photos, or files submitted for personalized products and Device information such as browser type, IP address, and cookies

We use your information to:
Process and deliver your orders
Create personalized and custom products
Respond to inquiries and provide customer support
Send order updates and shipping notifications
Improve our website and shopping experience
Send promotional emails or newsletters (only if you choose to subscribe)
Prevent fraud and protect our business
Custom Designs and Uploaded Files
When you upload artwork, logos, or photos for custom products, you confirm that:
You own the rights to use the content or have permission from the copyright owner.
The content does not infringe on any intellectual property rights.
Aurora Spark is not responsible for copyright violations resulting from customer-submitted designs.

We do not store your credit or debit card information. Payments are processed securely through trusted third-party payment providers.

Our website may use cookies to:
Remember your preferences
Improve website performance
Analyze visitor traffic
Enhance your shopping experience
You can disable cookies in your browser settings, although some website features may not function properly.

If you subscribe to our newsletter, you may receive updates about:
New arrivals
Promotions
Exclusive offers
Product launches
Company news
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us:
Process payments
Deliver orders
Operate our website
Provide customer support
These providers only receive the information necessary to perform their services.

We use reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we work to keep your information secure, no online system can guarantee complete security.

You may request to:
Access the personal information we hold about you
Correct inaccurate information
Delete your personal information where legally permitted
Unsubscribe from marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our Contact Us page, email, or WhatsApp.